Frequently Asked Questions
You can rent a unit online in just a few minutes or visit our facility during office hours (2pm–6pm) to complete the process in person. We offer a variety of unit sizes to meet your storage needs, and our team can help you select the right option.
Our storage units are available 24/7, allowing you to access your belongings whenever you need. Whether you’re storing personal items, business inventory, or vehicles, our flexible hours make it easy to retrieve or add items on your schedule.
Yes, select units at Northway Exit 16 Self Storage are climate-controlled to protect sensitive items from extreme temperatures and humidity. This ensures your valuables, documents, electronics, and furniture stay in optimal condition.
Our facility is fully fenced and gated, with security cameras monitoring the property 24/7. Additionally, all units are individually secured, providing peace of mind that your belongings are protected.
Yes, we offer convenient online bill pay so you can manage your account from anywhere. You can also set up automatic payments to ensure your account stays current without interruption.
We offer boxes, packing supplies, dollies, and handcarts to make moving and storing your items easier. These supplies are available onsite for your convenience.
Northway Exit 16 Self Storage offers drive-up units, interior storage, ground floor, upstairs, and covered parking options. Each unit is clean, well-maintained, and designed to accommodate a wide variety of storage needs.
You can reach us by phone at (215) 267-6973 or visit our facility at 163 Ballard Rd, Wilton, NY 12831. Our friendly staff is available during office hours to assist with any questions or concerns.